Policies

Company Policies

Privacy Policy Statement

We believe in respecting your privacy while responsibly serving your needs as you require and request. To do so, when visiting our website, we or third parties that we contract, may place tracking cookies on your browser for a variety of purposes including location information, personalization, how you use our website and for targeted advertising purposes. This data may be used by third parties to target advertising on other sites based on your online activity. If you wish to opt-out of such targeted advertising you may do so at the Digital Advertising Alliance or the Network Advertising Initiative

Wynner Group Inc. does not share your information with anyone – period!
The website tracking information we collect is not personally identifiable but may be stored in an account you create with us. Information that you enter in our shopping cart is not shared with any other business and is kept confidential on our secure servers.

Google Analytics Policy Statement

Our Website collects general website traffic data with the standard Google Analytics tracking code enabled to support Display Advertising. The data is used to provide the Google Analytics Demographics and Interest Reporting feature only and no personally identifiable data is used or collected.

You may opt-out of Google Analytics for Display Advertising and customize Google Display Network ads anytime using the Ads Settings and you may also choose to instal the Google Analytics Opt-out Browser Add-on

Shipping Policy

 

  • In-stock orders are processed on the next business day.
  • Upon your parcel enters the delivery system, you will receive an email with a tracking link. Most shipments arrive within 2 to 9 days.
  • Deliveries are sent by ground transportation to street addresses and PO boxes in the continental United States and Canada only.
  • Deliveries to outlying US islands may be available at extra cost – please enquire.
  • Rush service is available at extra cost, – please enquire.

 

Exchange Policy

If you are not happy with the color product received, we will gladly exchange it within 30 days of your order. Simply follow the Return Procedure and we will send you the color you want for a nominal $9 shipping fee.

Return Policy

If you are not satisfied with Volluma products we will gladly accept the return of regularly priced, 300ml items within 30 days of your order. Simply follow the Return Procedure and we will return the purchase price in full, less the original shipping charge.